Effective Date: August 27, 2026
At Susan Lanphier Coaching, your privacy is important. This Privacy Policy explains how information may be collected, used, and protected when you visit susanlcoaching.com (the “Site”), contact me, or schedule a coaching conversation.
1. Information We Collect
I may collect personal information that you voluntarily provide, including your:
The Site also uses Google Analytics to collect information about how visitors use the Site, such as pages visited, interactions with the Site, device and browser information, and general traffic patterns. This information helps me understand and improve the Site.
2. Cookies and Analytics
The Site uses cookies and similar technologies, including Google Analytics, to understand website traffic and usage.
When you visit the Site, you may choose whether to allow non-essential cookies and tracking through the cookie notification. If you decline, those tracking technologies will not be loaded by the Site.
You can also manage cookies through your browser settings.
3. Scheduling Through Calendly
I use Calendly, a third-party scheduling service, to make it easier to schedule coaching conversations. When you schedule a conversation, Calendly may collect information such as your name, email address, scheduling preferences, and other information you choose to provide.
Information submitted through Calendly is processed in accordance with Calendly's privacy practices.
Calendly itself confirms that when its customers use the service to schedule meetings, Calendly generally acts as a processor/service provider on behalf of the customer.
4. How I Use Your Information
I may use the information you provide to:
I do not sell your personal information.
Information may be processed by service providers that help operate the Site and my business, such as website hosting, analytics, scheduling, and email providers. I may also disclose information when required by law or when reasonably necessary to protect legal rights.
5. Data Retention
I retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to inquiries, maintaining appropriate business records, and meeting legal obligations.
6. Data Security
I take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
7. Your Choices and Rights
You may contact me to request access to, correction of, or deletion of personal information I maintain about you, subject to applicable legal requirements.
You may also manage website tracking through the cookie preferences available on the Site.
To make a privacy-related request, contact susan@susanlcoaching.com.
8. External Links and Third-Party Services
The Site may contain links to websites or services that I do not operate. Their collection and use of information are governed by their own privacy policies, and I am not responsible for their privacy practices.
9. Children's Privacy
This Site and my coaching services are not directed to children under 13, and I do not knowingly collect personal information from children through the Site.
10. Changes to This Privacy Policy
I may update this Privacy Policy periodically to reflect changes to the Site, services, or privacy practices. Updates will be posted on this page with a revised effective date.
11. Contact
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Susan Lanphier Coaching
susan@susanlcoaching.com
Copyright © 2026 Susan L Coaching - All Rights Reserved.